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LoyaltyPoints

Updated

Points earned by a customer and not yet written off. The current total is the sum of the deltas.

Kind Accumulation register
Module CRM
Menu CRM → Registers → Loyalty points

Dimensions and resources#

Name
Dimension Customer → Customer
Resource Points

The register is not double-entry. It does not allow a negative balance.

Written by#

SalesRealization on Released (Issued): SalesLoyaltyTx adds Points for the customer when loyalty is on. LoyaltyRedemption on Redeemed subtracts Points. SalesOrder does not write this register.

The earn rate is a live LoyaltyCampaign window when one matches, else a reached LoyaltyTier with a positive Earn rate, else CRMSettings.

Where next#

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